These terms and conditions outline the rules and regulations for the use of World Life Global Ltd’s Website and for doing business with and engaging the services of World Life Global Ltd.
By accessing this website we assume you accept these terms and conditions in full.
Do not continue to use World Life Global’s website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice
and any or all Agreements:
“Client”, “You” and “Your” refers to you, the person accessing this website
and accepting the Company’s terms and conditions.
“The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company.
“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.
All terms refer to the offer, acceptance and consideration of payment necessary to undertake
the process of our assistance to the Client in the most appropriate manner, whether by formal meetings
of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect
of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law
of the United Kingdom.
Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Financial Protection Membership
We are a member of Protected Trust Services (membership number xxxx). Your payments are held in a secure and ring-fenced HSBC trust account that is managed by external trustees. You can verify our membership by contacting PTS directly
Cookies
We employ the use of cookies. By using World Life Global Ltd’s website you consent to the use of cookies in accordance with World Life Global Ltd’s privacy policy.
Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site
to enable the functionality of this area and ease of use for those people visiting.
Some of our affiliate / advertising partners may also use cookies.
License
Unless otherwise stated, World Life Global Ltd and/or it’s licensors own the intellectual property rights for all material on World Life Global Ltd’s website.
All intellectual property rights are reserved.
You may view and/or print pages from https://www.worldlifeglobal.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from https://www.worldlifeglobal.com
Sell, rent or sub-license material from https://www.worldlifeglobal.com
Reproduce, duplicate or copy material from https://www.worldlifeglobal.com
Redistribute content from https://www.worldlifeglobal.com (unless content is specifically made for redistribution).
User Comments
This Agreement shall begin on the date hereof.
Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website.
World Life Global Ltd does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of World Life Global Ltd, its agents or affiliates.
Comments reflect the view and opinion of the person who posts such view or opinion.
To the extent permitted by applicable laws Bugfest shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused
and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
World Life Global Ltd reserves the right to monitor or not monitor all Comments and to remove or not remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so.
The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party.
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant to World Life Global Ltd a non-exclusive royalty-free license to:
Use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organisations may link to our Web site without prior written approval:
Government agencies;
Search engines;
News organisations;
Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses.
Organisations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
We may consider and approve or not approve in our sole discretion other link requests from you.
We will approve or not approve link requests from you if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organisations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed
to link); (b)the organisation does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of World Life Global Ltd; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organisation.
If you are interested in linking to our website, you must notify us by sending an e-mail to info@worldlifeglobal.com
Please include your name, your organisation name, contact information (such as a phone number and/or e-mail
address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,
and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organisations may hyperlink to our Web site as follows:
By use of our corporate name, or by use of the uniform resource locator (web address) being linked to; or by use of any other description of our web site or material being linked to that makes sense within the context and format of content on the linking party’s site.
No use of World Life Global Ltd’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Frames
Without prior approval and express written permission, you may not create frames around our web pages or
use other techniques that alter in any way the visual presentation or appearance of our web site.
Reservation of Rights
We reserve the right at any time and in our sole discretion to request that you remove all links or any particular link to our web site. You agree to immediately remove all links to our web site upon such request.
We also reserve the right to amend these terms and conditions and its linking policy at any time.
By continuing to link to our web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness
or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
Content Liability
We shall have no responsibility or liability for any content appearing on your Web site.
You agree to indemnify and defend us against all claims arising out of or based upon your Website.
No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:
(a) are subject to the preceding paragraph; and
(b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.
Payment for services rendered by us
You agree to pay invoices before or on the due date for our services and or products rendered.
A contract of engagement is complete and legally binding on all parties once we have confirmed your holiday package and delivery of goods or services through either signed contract that is exchanged, text message, watsap message, or any form of social media message.
Late Payment Fees
You agree and understand that once past due, invoices will be subject to a £40 late payment compensation, as allowed for under current UK Government guidelines.
You agree that you will be charged and be liable for daily interest plus the statutory late payment compensation due at the current rate according to UK Government guidelines at the time your invoice became past-due.
You agree that should legal collection activity become necessary, you will be liable for any and all legal fees and costs in relation to the collection of you overdue invoice.
World Life Global Safaris Additional Booking Terms & Conditions
Last updated: 24/02/2026
These Terms & Conditions explain how bookings work and the rules for joining our trips. By booking with us, you confirm that you have read and accepted these terms for yourself and for anyone included in your booking.
If anything is unclear, ask us before you pay.
1) Who these terms apply to
These terms apply to:
- the person making the booking; and
- every traveller included in that booking.
The lead booker is responsible for making sure everyone in their group has read and agrees to these terms.
2) Booking and payment
2.1 Booking confirmation
Your place is only confirmed when:
- we accept your booking; and
- we receive the required deposit or full payment (as stated at the time of booking).
2.2 Deposits
Deposits are generally non-refundable unless we cancel the trip (see section 11).
2.3 Final balance
The remaining balance must be paid by the due date stated in your booking confirmation. If payment is late, we may at our sole discretion cancel your booking and keep your deposit.
2.4 Prices
Prices are shown in £ unless stated otherwise. We reserve the right to correct obvious pricing mistakes before your booking is confirmed.
3) What is and is not included
Your booking confirmation and itinerary will state what is included.
Unless we explicitly say otherwise, prices may not include things such as:
- international flights
- visas
- travel insurance
- vaccinations/medical costs
- personal spending money
- tips/gratuities
- alcohol
- optional activities
- excess baggage fees
You are responsible for checking the inclusions/exclusions before booking.
4) Your health, fitness and responsibility to disclose
Safari and wildlife trips can be physically demanding, remote, and unpredictable.
By travelling with us, you confirm that:
- you are fit enough for the trip you booked; and
- you have told us about any medical condition, allergy, injury, disability, or other issue that may affect your safety or the safety of others.
We may ask for more information before confirming or allowing participation in some activities.
If we reasonably believe a traveller is not fit to safely take part, we may restrict activities or refuse participation in part or all of the trip (see section 8 and section 9).
5) Travel documents, visas and insurance
You are responsible for:
- having a valid passport
- meeting entry requirements for each destination
- obtaining visas/permits (unless we explicitly say we arrange them)
- following vaccination/health requirements
- arranging suitable travel insurance
5.1 Insurance (required)
You must have valid travel insurance for the full trip, including cover suitable for:
- wildlife/safari travel
- medical treatment and emergency evacuation
- trip cancellation/curtailment
- personal belongings
- any activities you choose to take part in
We may ask to see proof of insurance before departure or during the trip.
6) Itinerary changes and wildlife reality
Wildlife trips are affected by weather, road conditions, park rules, safety issues, animal movement, local decisions, and events outside our control.
This means:
- itineraries may change;
- activities may be delayed, replaced, or cancelled;
- wildlife sightings can never be guaranteed.
We will always prioritise safety, legal requirements, and animal welfare.
7) Behaviour and conduct (general)
All travellers must behave responsibly and follow instructions from:
- the trip lead;
- guides;
- local partners;
- drivers;
- lodge/camp staff;
- park rangers or other authorities.
You must not behave in a way that:
- puts yourself or others at risk;
- harms wildlife or the environment;
- damages vehicles, accommodation, or equipment;
- breaches local law;
- disrupts the trip for others.
If your behaviour causes loss, damage, delay, fines, or costs, you may be charged for these.
8) Safety authority of the Trip Lead (important)
8.1 Final say on safety
The Trip Lead has the final say on all safety decisions during the trip.
This includes decisions about:
- whether an activity goes ahead;
- whether a traveller can take part;
- where travellers may stand/move;
- use of vehicles/equipment;
- access to wildlife areas;
- interactions with wildlife;
- whether a traveller must stop an activity immediately.
8.2 Delegated authority
The Trip Lead may direct another person (for example, a guide, ranger, driver, assistant, or nominated team member) to make or enforce safety decisions on their behalf.
If the Trip Lead or a person they direct gives an instruction, you must follow it immediately.
8.3 Veto power
The Trip Lead (or anyone they direct) may veto any action, activity, or decision by a traveller at any time if they believe it creates a risk.
This includes situations where the traveller is:
- actually at risk; or
- reasonably perceived to be at risk; or
- reasonably perceived to be under the influence of alcohol or drugs.
This decision is made for safety and may be made quickly, without debate, and must be followed immediately.
9) Zero tolerance: alcohol and drugs near wildlife (critical rule)
9.1 Zero tolerance policy
We operate a zero tolerance policy for alcohol and drug consumption when going near wildlife.
This means:
- no alcohol;
- no illegal drugs;
- no misuse of prescription medication;
- no recreational drug use;
- no being under the influence of any substance that may impair judgement, balance, reactions, awareness, or compliance.
9.2 Applies before and during wildlife activities
This rule applies:
- before wildlife drives/walks/boat trips;
- during wildlife activities;
- during any time when a traveller may be taken near wildlife at short notice;
- during animal handling opportunities (if any);
- whenever the Trip Lead says the rule is in effect.
9.3 Perceived intoxication is enough for restriction
If the Trip Lead (or anyone they direct) believes a traveller is drunk, high, impaired, or unsafe — including based on reasonable perception — that traveller may be:
- refused participation in an activity;
- removed from a vehicle/group activity;
- required to remain at camp/lodge/accommodation;
- removed from wildlife-facing parts of the trip.
We do not need to prove intoxication with a test in order to act for safety.
9.4 Consequences
Breaking this rule is treated as a serious safety breach. We may:
- stop your participation immediately;
- remove you from one or more activities;
- remove you from the remainder of the trip;
- involve local authorities if required by law or safety conditions.
In these cases, no refund will be due for missed activities, transport, accommodation, or unused parts of the trip. Any extra costs (transport, accommodation, security, rebooking, etc.) are your responsibility.
10) Wildlife interaction and animal handling (strictly controlled)
10.1 Wildlife comes first
Animal welfare and safety come first at all times. We follow local law, park rules, permit conditions, and guidance from qualified staff/rangers.
No traveller may approach, touch, feed, hold, restrain, provoke, or otherwise handle any wild animal unless explicitly authorised at that time.
10.2 Pre-handling conversation with the Trip Lead
Before any traveller is allowed to handle an animal (where lawful and part of the trip), they must have a direct conversation with the Trip Lead.
The purpose of this conversation is to assess whether the traveller:
- understands the risks;
- can follow instructions;
- is calm and suitable at that time;
- can be trusted to handle the animal safely.
10.3 Lead decides whether handling is allowed
The Trip Lead will decide whether a traveller may handle wild animals:
- with guidance/supervision, or
- without direct guidance (if ever appropriate).
This is entirely at the Trip Lead’s discretion and may depend on:
- the animal/species;
- the setting;
- the traveller’s behaviour and attitude;
- the traveller’s condition at the time;
- advice from local handlers/guides/rangers.
10.4 Permission can be stopped or restarted at any time
Permission to handle animals can be:
- granted,
- limited,
- paused,
- withdrawn, and/or
- restarted later
at any point, for any safety or welfare reason, at the Trip Lead’s discretion.
A traveller who was previously allowed to handle an animal may be refused later without warning if circumstances change.
10.5 No arguing during live situations
During any wildlife or animal-handling situation, instructions must be followed immediately. Discussions or complaints can happen later, once it is safe.
11) Cancellation by us
We may cancel a trip due to:
- safety concerns
- insufficient numbers
- events outside our control (including government action, natural events, unrest, transport disruption, disease outbreaks, etc.)
- local restrictions or permit issues
If we cancel before departure, we will offer one of the following (as appropriate):
- transfer to another trip;
- credit; or
- refund of payments made to us for the cancelled trip (excluding third-party costs we do not control, if already committed and clearly stated).
We are not responsible for your separate costs (for example flights, visas, insurance) unless required by law.
12) Cancellation by you
If you cancel your booking, cancellation charges may apply. The amount depends on how close to departure you cancel and what costs have already been committed.
Deposits are usually non-refundable.
If you do not join the trip, arrive late, or leave early, refunds are not usually available for unused parts of the trip.
13) If we remove you from an activity or the trip
We may remove a traveller from an activity or from the whole trip if they:
- break these terms;
- ignore safety instructions;
- create risk to themselves, others, or wildlife;
- are drunk/high/impaired or reasonably believed to be;
- act aggressively, abusively, or recklessly;
- break local law.
If this happens:
- no refund is due for unused services;
- we may require the traveller to leave accommodation/activities/vehicles;
- the traveller is responsible for all resulting costs.
14) Liability and risk
Safari and wildlife travel involves inherent risks, including serious injury or death. Risks may include (without limitation):
- wildlife behaviour
- rough terrain
- remote locations
- vehicle movement
- weather
- limited medical access
- transport delays/failures
We take safety seriously and use guides/partners/controls, but we cannot remove all risk.
Nothing in these terms limits liability where it would be unlawful to do so (including liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded).
15) Your responsibility for instructions and local rules
You are responsible for:
- listening carefully to safety briefings;
- asking if you do not understand;
- following local law and conservation rules;
- following photography/drone restrictions where applicable;
- not pressuring guides/leads to break safety rules.
If local authorities, rangers, or park rules conflict with personal preference, their rules win.
16) Photos, video and marketing
We may take photos/video during trips for operational or promotional use. If you do not want identifiable images used in marketing, please tell us in writing before the trip.
17) Complaints
If something goes wrong, tell the Trip Lead as soon as possible so we have a fair chance to fix it during the trip.
If it is not resolved, send your complaint in writing to stu@worldlifeglobal.com within 14 days of returning, with details of the issue and any evidence.
18) Data and contact details
We use your booking information to run your trip, contact you about your booking, and meet legal/safety requirements. You confirm the details you provide are accurate and up to date.
19) Governing law and jurisdiction
These terms are governed by the law of England and Wales. Any disputes will be handled by the courts of England and Wales, unless mandatory local consumer law says otherwise.